{"id":220,"date":"2018-03-01T18:32:15","date_gmt":"2018-03-01T18:32:15","guid":{"rendered":"http:\/\/incognea.to\/blog\/?p=220"},"modified":"2019-11-19T19:00:47","modified_gmt":"2019-11-19T19:00:47","slug":"continue-conversation-anonymous-chat","status":"publish","type":"post","link":"https:\/\/incognea.to\/blog\/2018\/03\/01\/continue-conversation-anonymous-chat\/","title":{"rendered":"Continue the Conversation with Anonymous Chat"},"content":{"rendered":"<p>So you&#8217;ve setup your suggestion box and are starting to receive some great feedback. While much of it is helpful, some suggestions are vague and need more clarification. That&#8217;s where Incogneato shines. All Incogneato plans come with a unique message relay system that lets you anonymously chat with your respondents, either via email or in real-time.<\/p>\n<h3>Here&#8217;s how it works:<\/h3>\n<p>1) When leaving a suggestion, your respondent has the option of including their email address. We encrypt it and never share it with you.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-221 size-medium alignnone\" src=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/include-email-address-239x300.png\" alt=\"\" width=\"239\" height=\"300\" srcset=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/include-email-address-239x300.png 239w, https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/include-email-address.png 392w\" sizes=\"auto, (max-width: 239px) 100vw, 239px\" \/><\/p>\n<p>2) If your respondent included an email address, you&#8217;ll see a reply arrow beside the suggestion in your dashboard. Simply click the arrow to reply.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-226 alignnone\" src=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-to-feedback-300x271.png\" alt=\"\" width=\"300\" height=\"271\" srcset=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-to-feedback-300x271.png 300w, https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-to-feedback.png 473w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>3) When you reply, your respondent will receive an email with your reply text and a link to continue the conversation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-230 alignnone\" src=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-respondent-300x240.png\" alt=\"\" width=\"300\" height=\"240\" srcset=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-respondent-300x240.png 300w, https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/reply-respondent.png 567w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>4) If you&#8217;re logged in to your dashboard, you&#8217;ll hear a notification chime when someone replies so you can continue the conversation live in real-time.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-228 alignnone\" src=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/continue-conversation-300x235.png\" alt=\"\" width=\"300\" height=\"235\" srcset=\"https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/continue-conversation-300x235.png 300w, https:\/\/incognea.to\/blog\/wp-content\/uploads\/2018\/03\/continue-conversation.png 667w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>If you haven&#8217;t already, test out this unique feature by creating a <a href=\"https:\/\/incognea.to\/#trial\">free trial account<\/a>. It&#8217;s free for 30 days and no credit card is required. Not convinced yet? <a href=\"http:\/\/incognea.to\/blog\/2018\/03\/09\/5-reasons-to-choose-incogneato-for-anonymous-feedback\/\">Here are five reasons to choose Incogneato for your anonymous feedback<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So you&#8217;ve setup your suggestion box and are starting to receive some great feedback. While much of it is helpful, some suggestions are vague and need more clarification. That&#8217;s where Incogneato shines. All Incogneato plans come with a unique message relay system that lets you anonymously chat with your respondents, either via email or in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2],"tags":[],"class_list":["post-220","post","type-post","status-publish","format-standard","hentry","category-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Continue the Conversation with Anonymous Chat &#183; 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