User Agreement

UPDATED November 13, 2018

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE, SERVICE, OR PRODUCT. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. This agreement applies to Corpell, LLC and the products it offers (hereafter referred to simply as "Incogneato").

Incogneato is a family friendly site, and we DO NOT accept or allow any boxes to be created pertaining to the following subjects: Gambling, Adult content (porn, soft porn, sites with adult ad's), Pharmacy (Cheap drugs, Viagra, male/female enhancement, etc.), Hate, Link Farms or Spam Sites. If you create a box pertaining to any of these subjects and we find out, we will delete your box without hesitation. We do not need to explain our decision or reasons if we reject or cancel any membership.

Email Opt-in Policy

When using Incogneato you will be opted in to receive email updates from Incogneato. You may unsubscribe at anytime by clicking on the "Modify your subscription" link at the bottom of any email sent. This only applies to those creating or managing boxes and does not apply to those replying to a box. Those replying to a box will not be opted in to receive email updates.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Incogneato. The collective work includes works that are licensed to Incogneato. Copyright 2014, Corpell, LLC & Incogneato ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with CIncogneato or purchasing Incogneato products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Incogneato. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Incogneato disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Incogneato does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Incogneato does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Incogneato shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.

Typographical Errors

In the event that a Incogneato product is mistakenly listed at an incorrect price, Incogneato reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Incogneato reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Incogneato shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Incogneato without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Incogneato may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Incogneato.


Your use of this site shall be governed in all respects by the laws of the state of Washington, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Incogneato products or services) shall be in the state or federal courts located in Chelan County, Washington. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Incogneato products) must be commenced within one (1) year after the claim or cause of action arises. Incogneato's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Incogneato may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Incogneato or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Incogneato does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Incogneato is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Incogneato reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Incogneato in its sole discretion.

Publicity and Press Release.

You consent to Incogneato’s use of your name and logo on the Site and Incogneato’s publicly available online and printed materials, identifying you as a user of the Services. Further, you agree that Incogneato may issue a press release identifying you as a user of the Services; provided, however, that the content of any press release identifying you will be subject to your prior approval (which will not be unreasonably withheld).


You agree to indemnify, defend, and hold harmless Incogneato, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Publicity and Logo Usage

You consent to Incogneato’s use of your name and logo on this site and Incogneato’s publicly available online and printed materials, identifying you as a user of Incogneato. Your name and logo will be removed upon your request.

Third-Party Links

In an attempt to provide increased value to our visitors, Incogneato may link to sites operated by third parties. However, even if the third party is affiliated with Incogneato, Incogneato has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Incogneato. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Incogneato seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Fees and Payments

Billing: Incogneato offers a range of subscription plans including a "Personal Plan," a "Professional Plan," and a "Premier Plan." Your subscription plan (your "Plan") is billed in advance, either monthly or annually. Your Plan will renew automatically until you cancel or we terminate it. Any discounts applied to a previous subscription may not apply to a renewed subscription, unless specified.

Credit Card Payments: All fees for your Plan will be billed to your credit card. You authorize the card issuer to pay any amounts described herein and in your Plan and authorize Incogneato (or a billing agent acting on our behalf) to continue charging all such amounts to your credit card account until you or we cancel or terminate your Plan as provided herein or these amounts are paid in full, whichever is later. You must provide current, complete and accurate billing and credit card information. You must promptly update all billing information (such as billing address, card number and expiration date) to keep your account current, complete and accurate, and you must promptly notify Incogneato if your credit card is lost or stolen. You authorize us to obtain updated or replacement expiration dates for your credit card in the event that the credit card you provided us expires. We reserve the right to charge any renewal card issued to you as a replacement. If payment is not received from your credit card issuer, you agree to pay all amounts due upon demand. You agree to pay all costs of collection, including attorney's fees and costs, on any outstanding balance. Accounts in arrears over 30 (thirty) days may be cancelled and permanently deleted.

Refunds: Incogneato is pleased to offer a 30-day money back guarantee for all subscription plans. If, for any reason, you are unsatisfied with your Plan, you may request a refund within 30 (thirty) days of signing up for a Plan by sending an email to Once a refund is issued, your Plan will be immediately cancelled and deleted within 30 (thirty) days. No refunds are offered outside of the 30-day money back guarantee.

Upgrades: If you upgrade your Plan level, you will be moved to the new plan immediately. For customers who pay monthly, your next monthly invoice will include the additional cost of your new plan for the number of days left in the month. For customers who pay annually, a new invoice will be generated immediately for the cost difference between your old plan and new plan for the time remaining on your current billing cycle.

Downgrades: If you downgrade your Plan level, you will be moved to the new plan immediately and receive a credit on your next invoice for the unused time on your old plan, minus the cost of your new plan. If you cancel before the next billing cycle, you forfeit any credits.

Account Cancellation: You can cancel your Plan by visiting the "Account Settings" area of your dashboard and clicking the "Cancel Plan" button. Requests to cancel by chat, email, or phone are not considered, and do not accomplish, cancellation. All data in cancelled accounts is deleted within 30 (thirty) days.

If you cancel your Plan before the end of your current pre-paid period, you will not be charged again for your Plan beginning with the next billing cycle (monthly or annual). Your Plan will remain active until the end of your current billing cycle and then automatically cancel. We do not issue refunds for cancelled Plans.

Fee Changes: We may change the fees in effect but will give you 30 days’ advance notice of these changes via a message to the primary account email address. For annual customers, fees will not change until the next billing cycle.

UPDATED November 13, 2018