Frequently Asked Questions

How can Incogneato be so inexpensive?

We run lean. We don't employ a sales force, our team is solely focused on making the best product to market.

What is Incogneato? I signed up for a Corpell Anonymous Box.

Corpell, LLC has re-branded its anonymous box product to Incogneato. Corpell is still the company name but the product is now called Incogneato.

How do I view my responses?

Immediately after creating your box, we send you an e-mail with instructions on how to view your responses.

How can people respond to my box?

Our system creates a unique web address for your box. That web address is yours to share with whomever you'd like. Your box page is both mobile and desktop-friendly.

If you do not share my respondent's e-mail address, how can I communicate with them?

Our system will anonymously relay your communications to them and vice versa, never revealing the identity of either party.

Do you store any information about the people who respond to my box?

If they choose to provide their e-mail address, we store it encrypted in our database. We never share their e-mail address with the creator of the box, and do not store any additional information about your respondents.

How do I know if my respondent left and e-mail address for a reply?

You will see a little reply icon beside their response.

Can I create multiple boxes?

Absolutely. Each box is treated separately with a unique web address and password, so create as many as you need. You can also create more boxes from within your account on the administrative dashboard.

Will I be notified before my box is deleted?

Yes. If you haven't already upgraded to one of our paid options, we will send you an e-mail 72 hours, and then again 24 hours before your box is deleted.

Still have questions? Send them to questions@incognea.to