Collecting anonymous feedback is central to what Incogneato does, but we understand that going through pages of comments and suggestions can quickly become overwhelming. That’s where our new feature, Feedback Lens, comes in. It uses AI to quickly summarize your feedback, making it easier to identify key insights without the hassle of reading through every single response.
How it Works
Feedback Lens uses advanced AI technology to generate summaries of your feedback. To get started, you need at least 10 pieces of feedback, which the AI will analyze to create a concise summary. The summary focuses on the most recent 50 pieces of feedback, ensuring that you’re always up to date with the latest insights.
Stay Updated
Once you’ve collected your initial 10 feedback responses, you can check back daily for an updated summary. As you continue to gather more feedback, Feedback Lens will refresh the summary, helping you spot trends and key areas for improvement in real time.
Whether you’re gathering feedback on a product, service, or experience, Feedback Lens takes the guesswork out of analysis, giving you a simple and efficient way to stay informed and act on the feedback you receive.
Where to Find it
Feedback Lens is automatically available to all users on our Professional and Premier plans, and can be accessed on your main feedback screen. The summary will appear right above the feedback, giving you a quick and clear overview of the most recent insights without having to dig through individual comments.
Embrace the future of feedback analysis with Incogneato Feedback Lens — your AI-powered tool for smarter decision-making.
In today’s competitive business landscape, employee feedback has become a cornerstone of successful organizations. As companies seek to boost productivity, improve morale, and retain top talent, understanding the needs and concerns of their workforce is more important than ever. However, gathering actionable insights from employees can be a complex task, requiring the right tools to streamline the process. Employee feedback tools provide a structured way to collect, analyze, and act on input, ensuring that employees feel valued and organizations make data-driven decisions to enhance workplace culture and performance.
With numerous platforms available, choosing the best employee feedback tool for your organization can be a daunting task. Whether you’re looking for an anonymous survey tool, a continuous feedback platform, or a comprehensive employee engagement solution, the right tool can help create a more responsive and dynamic work environment. In this article, we’ll explore the 10 best employee feedback tools on the market, evaluating their features, strengths, and suitability for different types of organizations, so you can find the perfect solution to meet your company’s needs.
1. Incogneato
Incogneato has gained attention for its unique focus on anonymous feedback and employee well-being. Unlike some of the larger platforms, Incogneato specializes in creating a safe, anonymous environment for employees to voice their thoughts without fear of repercussion. This anonymity can encourage more honest, candid feedback, especially on sensitive issues related to company culture, management, and workplace conditions.
Incogneato shines in areas where anonymity and trust are paramount. The platform offers a combination of pulse surveys, anonymous feedback, and sentiment analysis, making it a great fit for organizations that prioritize transparency and psychological safety but may not need the extensive, multi-layered offerings of larger platforms.
Advantages:
Anonymity First: Incogneato ensures complete anonymity for employees, allowing them to provide honest, candid feedback without fear of reprisal.
Real-Time Feedback: Incogneato offers continuous, real-time feedback collection, helping organizations quickly address issues as they arise.
Customizable Surveys: Incogneato allows organizations to create tailored surveys that address specific areas of interest, such as company culture or leadership effectiveness.
Builds Trust and Transparency: By giving employees a safe space to voice their opinions anonymously, Incogneato fosters trust and transparency within the organization.
Scalable for Different Teams: Whether for small teams or larger organizations, Incogneato is scalable and adaptable to different company sizes and needs.
Clear Pricing: Incogneato does not charge per seat and all plans include unlimited feedback.
Cost: Starts at $19/month for unlimited feedback and teams
2. Officevibe
Officevibe is a popular tool that focuses on employee engagement and continuous feedback. It allows managers to send pulse surveys, conduct one-on-one meetings, and gather feedback on a variety of workplace topics. Its simple, user-friendly interface makes it easy to track employee sentiment over time and make data-driven improvements. The platform also features reports that provide actionable insights to help leadership make informed decisions.
Advantages:
Anonymity and Trust: Officevibe encourages honest feedback by ensuring employee anonymity, fostering trust in the feedback process.
Real-Time Pulse Surveys: Regular pulse surveys provide continuous feedback, helping track employee sentiment and identify issues early.
Actionable Insights and Reporting: Detailed analytics and reports allow managers to make data-driven decisions and improve employee engagement.
Integration and Ease of Use: Seamless integrations with tools like Slack and Microsoft Teams, along with a user-friendly interface, streamline feedback collection.
Focus on Employee Well-Being: Features like peer recognition, 1:1 meeting templates, and well-being surveys help support employee growth and mental health.
Cost: Pro Plan is $5/employee/month ($250/month for a team of 50)
3. Culture Amp
Culture Amp is an employee feedback and engagement platform that helps organizations measure and improve their workplace culture. It offers tools for employee surveys, performance reviews, and pulse surveys, allowing companies to track both overall engagement and specific aspects of their employee experience. Its advanced analytics features make it easy to pinpoint trends and take action quickly.
Advantages:
Comprehensive Employee Engagement: Culture Amp offers robust tools for measuring employee engagement, satisfaction, and organizational culture through customizable surveys and pulse checks.
Actionable Insights and Analytics: The platform provides powerful analytics and benchmarks, allowing organizations to track trends, identify areas for improvement, and take data-driven action.
360-Degree Feedback: Culture Amp facilitates 360-degree feedback, enabling managers to gain a well-rounded view of employee performance and development.
Employee Development Tools: The platform supports employee growth with features like performance reviews, goal setting, and development tracking.
Scalable and Customizable: Culture Amp is highly customizable and scalable, making it suitable for businesses of all sizes, from startups to large enterprises.
Cost: Starts at $250/month
4. Vetter
Vetter is an online suggestion box platform designed to help organizations gather and implement employee ideas efficiently. Its user-friendly interface encourages staff participation by simplifying the submission, rating, and feedback processes. Vetter’s flexibility makes it suitable for various industries, aiming to enhance employee engagement and drive continuous improvement within companies.
Advantages:
User-Friendly Submission Process: Employees can easily submit ideas through a straightforward interface, accessible via computer or mobile apps, encouraging widespread participation.
Customizable Anonymity Options: Organizations can choose from various anonymity settings—fully anonymous, non-anonymous, or allowing the submitter to decide—fostering an environment of open and honest feedback.
Idea Rating and Feedback Mechanisms: Colleagues can rate and comment on submitted ideas, promoting collaborative discussions and refinement of suggestions.
Targeted Challenges: Administrators can create specific challenges to focus on particular areas of improvement, motivating employees to contribute relevant ideas within set timeframes.
Comprehensive Reporting and Analytics: Vetter provides tools to track idea submissions, comments, and implementations, with data exportable to CSV or PDF formats, aiding in informed decision-making and program evaluation.
Cost: Not readily available. Quote-based pricing only.
5. 15Five
15Five is an employee feedback platform that combines performance management with employee engagement tools. It includes weekly check-ins, pulse surveys, goal tracking, and one-on-one templates, making it easy for managers to engage with employees and track progress. The tool also features performance reviews and a continuous feedback system to help organizations support employee growth and development.
Advantages:
Holistic Performance Management: 15Five combines continuous feedback with performance reviews, goal tracking, and 1:1 meeting tools to support employee growth and development.
Weekly Check-Ins: The platform’s weekly check-ins allow employees to share updates, feedback, and challenges regularly, helping managers stay connected and address issues in real-time.
Goal Setting and Tracking: 15Five enables clear, measurable goal setting and tracking, ensuring employees align with company objectives and can easily track their progress.
360-Degree Feedback: The tool facilitates 360-degree feedback, giving employees a well-rounded perspective on their performance and helping foster development conversations.
Employee Recognition: 15Five includes built-in recognition features, allowing peers and managers to acknowledge achievements—boosting morale and engagement.
Cost: Starts at $4/employee/month ($200/month for a team of 50)
6. SuggestionOx
SuggestionOx is a platform designed to help businesses and organizations collect and manage feedback from their employees, customers, or users. It allows people to submit suggestions, ideas, and comments, which can then be voted on and prioritized by others. This crowdsourced approach fosters collaboration and helps companies make data-driven decisions based on community input. The tool is often used for improving products, services, or internal processes.
Advantages:
Customizable Feedback Channels: SuggestionOx allows businesses to tailor feedback forms and collection methods to suit their specific needs, ensuring a personalized experience for users and customers.
Advanced Voting System: The platform includes a robust voting system where suggestions can be upvoted or downvoted, helping to surface the most valuable or popular ideas based on community engagement.
Real-Time Analytics: SuggestionOx offers real-time tracking and analytics, allowing businesses to quickly analyze feedback trends and make informed decisions faster than traditional methods.
Integrated Collaboration Features: It supports collaborative features that enable team members or community members to discuss, refine, and work together on ideas, making it more than just a feedback tool but a platform for innovation.
Transparency and Reporting: SuggestionOx emphasizes transparency by allowing users to see the status of their suggestions, including whether they’ve been implemented, under review, or rejected, fostering trust and accountability.
Cost: Starts at $83/month for a single box (when billed annually)
7. Lattice
Lattice is a people management platform that integrates employee feedback with performance management and goal-setting. It offers a comprehensive suite of tools, including pulse surveys, performance reviews, 360-degree feedback, and employee engagement tools. Lattice is known for its user-friendly interface and powerful analytics, which help managers track employee satisfaction and growth.
Advantages:
Comprehensive People Management: Lattice combines performance management, employee engagement, and development tools into one platform, supporting everything from goal setting to performance reviews.
Continuous Feedback and Check-Ins: Lattice enables real-time feedback and regular check-ins, helping managers and employees stay aligned and address issues proactively.
360-Degree Feedback: The platform offers 360-degree feedback capabilities, providing employees with well-rounded insights from peers, managers, and direct reports for better personal and professional growth.
Customizable Performance Reviews: Lattice allows organizations to design and tailor performance review cycles, ensuring they align with company goals and individual employee needs.
Data-Driven Insights: Lattice offers powerful analytics and reporting tools, helping organizations track employee performance, engagement, and trends over time to make informed, data-driven decisions.
Cost: Starts at $15/person/month ($333/month minimum)
8. FaceUp
FaceUp is a secure platform designed to foster transparency, trust, and open communication within organizations. It empowers individuals to share concerns, feedback, or suggestions anonymously, ensuring their voices are heard without fear of repercussions. By providing a simple, user-friendly interface, FaceUp encourages honest conversations that drive positive change, whether addressing workplace issues, reporting misconduct, or generating innovative ideas.
Advantages:
Anonymity and Confidentiality: Ensures that individuals can share feedback or report concerns without fear of retaliation, fostering trust and openness.
User-Friendly Interface: Simple and intuitive design makes it easy for anyone to submit feedback or suggestions effortlessly.
Customizable Options: Tailor the platform to meet specific organizational needs, from reporting structures to feedback categories.
Data-Driven Insights: Provides valuable feedback that can be analyzed to inform decisions and strategies.
Case Management Features: A complete report overview, labeled and prioritized, with internal feedback and analytic statistics.
Cost: Starts at $49/month (Scales up with increased number of employees)
9. Qualtrics Employee Engagement
Qualtrics is an enterprise-level tool that offers powerful feedback collection capabilities. It allows businesses to create highly customizable surveys and polls, track employee engagement in real-time, and analyze the data using advanced analytics tools. Qualtrics is particularly suited for large organizations with complex needs and is known for its robust reporting features and integration with other HR tools.
Advantages:
Advanced Analytics and Reporting: Qualtrics offers powerful data analysis tools, providing deep insights into employee engagement trends, sentiment, and specific areas for improvement.
Highly Customizable Surveys: The platform allows organizations to create tailored surveys with advanced question logic and customization, ensuring feedback collection aligns with specific business needs.
Actionable Insights and Recommendations: Qualtrics delivers actionable recommendations based on feedback data, helping organizations make data-driven decisions to improve engagement and retention.
Real-Time Feedback: With continuous, real-time feedback capabilities, Qualtrics enables businesses to monitor employee sentiment on an ongoing basis and address concerns proactively.
Enterprise-Scale Solutions: Designed for large organizations, Qualtrics integrates seamlessly with other enterprise systems and supports complex feedback processes at scale, making it ideal for global or multi-location businesses.
Cost: Highly variable. Starts at $400/month
10. SurveyMonkey
SurveyMonkey is a widely used survey tool that can be adapted for employee feedback. It provides an easy way to create custom surveys, including anonymous surveys for sensitive topics. While it’s not specifically designed for employee engagement, SurveyMonkey offers robust analytics, survey logic, and a wide range of customizable templates, making it a flexible tool for gathering feedback in any business setting.
Advantages:
Customizable Surveys: SurveyMonkey offers highly customizable survey creation tools, allowing users to design surveys that meet specific needs, from employee engagement to market research.
Wide Range of Question Types: The platform supports a variety of question formats, including multiple-choice, open-ended, rating scales, and more, giving flexibility in how feedback is collected.
Advanced Analytics and Reporting: SurveyMonkey provides robust analytics tools, including data filtering, cross-tabulation, and customizable reports, to help organizations gain actionable insights.
Ease of Use: The intuitive, user-friendly interface makes it simple for both beginners and experienced users to create, distribute, and analyze surveys without a steep learning curve.
Integration with Other Tools: SurveyMonkey integrates with popular tools like Google Sheets, Slack, and Salesforce, streamlining data collection and reporting within existing workflows.
Cost: Starts at $25/person/month (minimum of 3 people for $75/mo)
Conclusion
Choosing the right employee feedback tool depends on your organization’s specific needs, size, and culture. Whether you need regular pulse surveys, comprehensive performance reviews, or tools for measuring employee satisfaction, each of the above tools offers unique features that can help foster a more engaged, motivated, and productive workforce. Consider your company’s goals, tech ecosystem, and employee preferences to find the best fit for your team.
If you’re building a feedback culture based on trust and openness, Incogneato could be a solid addition to the mix, especially for organizations just starting to prioritize employee engagement or those that deal with sensitive industries where confidentiality is critical.
Incogneatooffers a more cost-effective solution for employee feedback compared to many other platforms on the market. While tools like Qualtrics, CultureAmp, or Lattice can have high price points, even for large organizations, Incogneato provides a more affordable alternative without sacrificing key features like real-time feedback, anonymity, and sentiment analysis. Designed for scalability, Incogneato is ideal for small to mid-sized businesses that need robust feedback mechanisms but may not have the budget for expensive enterprise solutions. By focusing on essential feedback tools and offering flexible pricing plans, Incogneato makes it easier for companies of all sizes to collect actionable insights, enhance employee engagement, and improve workplace culture—all at a fraction of the cost of other premium employee feedback tools.
Artificial Intelligence (AI) is increasingly being utilized in various aspects of human resources (HR), transforming how companies manage their workforce and HR processes. Collecting, anonymous feedback is critical to understanding current and ever-changing employee sentiment and remaining engaged with your most important resource. AI can enhance employee engagement.
Here are some specific applications of AI in the HR space.
1. Recruitment and Talent Acquisition
AI streamlines the recruitment process by automating tasks like resume screening and initial candidate assessments. Tools like applicant tracking systems (ATS) use AI to parse and analyze resumes, helping recruiters identify the most suitable candidates quickly. AI can also assist in writing job descriptions, ensuring they are free from biased language and appealing to a diverse applicant pool.
Automated Resume Screening: Tools like ATS swiftly identify top candidates, saving precious time.
Bias-Free Job Descriptions: AI helps write inclusive job ads, attracting a diverse talent pool.
Real-world Example: Mention a popular ATS and its impacts on recruitment efficiency.
2. Candidate Experience and Engagement
Chatbots and AI-driven platforms enhance candidate experience by providing instant responses to queries and guiding applicants through the recruitment process. This improves engagement and keeps candidates informed.
24/7 Chatbots: Chatbots provide instant responses, keeping candidates engaged.
AI-Driven Platforms: Guide applicants through recruitment, optimizing their experience.
3. Employee Onboarding
AI systems can automate and personalize the onboarding process for new hires. This includes scheduling orientation sessions, providing necessary training materials, and answering common queries, thereby making the onboarding process more efficient and tailored to individual needs.
Automated Scheduling: AI organizes orientation sessions efficiently.
Tailored Training: New hires receive personalized materials and answers to queries.
4. Performance Management
AI tools analyze employee performance data to provide insights into their strengths and areas for improvement. These tools can also help in setting personalized goals, tracking progress, and offering feedback, leading to a more objective and data-driven performance evaluation process.
Data Analysis: AI offers objective insights into employee performance.
Personalized Goals: Employees receive custom targets and feedback for better development.
5. Learning and Development
AI-driven learning management systems (LMS) offer personalized learning experiences to employees. They can recommend courses and training programs based on an individual’s role, skills, and career aspirations. AI can also track learning progress and adapt training materials to suit different learning styles.
Customized Learning Plans: AI recommends courses aligned with career goals.
Adaptive Training: Materials adjust to fit various learning styles.
6. Employee Engagement and Sentiment Analysis
AI tools can analyze employee feedback, surveys, and communication patterns to gauge overall employee sentiment and engagement levels. This helps HR teams identify areas of concern and address them proactively. AI can enhance employee engagement.
Feedback Analysis: Identifies employee sentiment signals and areas for improvement.
Proactive HR Actions: Insights enable quick response to enhance engagement.
7. Workforce Analytics and Planning
AI provides valuable insights into workforce trends, helping in strategic planning and decision-making. It can predict staffing needs, identify skills gaps, and assist in workforce optimization.
Trend Insights: AI predicts staffing needs and identifies skill shortages.
Strategic Decisions: Data aids in optimizing workforce allocation.
8. HR Chatbots and Virtual Assistants
These AI-driven tools can handle routine HR queries, provide instant responses to employee questions, and assist in administrative tasks like leave requests and policy inquiries, freeing up HR professionals to focus on more strategic tasks.
Routine Task Management: AI handles queries and basic administrative functions, streamlining HR operations.
9. Diversity and Inclusion
AI can help in promoting diversity and inclusion by identifying biases in HR processes and suggesting corrective measures. It can ensure that recruitment, promotion, and compensation processes are fair and unbiased.
Bias Identification: AI detects and corrects biases in HR processes to promote workplace equality.
10. Employee Wellness and Health Monitoring
Some AI applications are designed to monitor employee wellness and provide insights into health trends within the organization. This can include stress level monitoring, suggesting wellness activities, and promoting a healthy work-life balance.
Wellness Tracking: AI applications monitor stress levels and suggest wellness activities.
Health Trends: Provides valuable insights for promoting a healthy work environment.
AI in HR is about leveraging technology to make HR processes more efficient, data-driven, and employee-centric. AI can enhance employee engagement. It helps in automating routine tasks, providing personalized experiences, and offering actionable insights, thereby enhancing the overall effectiveness of HR functions and those professionals managing them.
Employee feedback is crucial for creating a productive and engaged workplace. It provides valuable insights into how employees perceive their roles, the company culture, and management practices. Regular feedback helps organizations identify areas for improvement, fosters open communication, and empowers employees by showing that their opinions matter. Moreover, when employees feel heard and supported, they are more likely to be motivated, committed, and aligned with the organization’s goals, ultimately driving performance and growth. In this way, employee feedback is not only a tool for development but also a key driver of long-term organizational success.
There are several ways to gather feedback from employees, each serving a unique purpose and offering distinct advantages. In this article, we will explore five key types of employee feedback—Anonymous Survey Employee Feedback, Performance Review Employee Feedback, Pulse Survey Employee Feedback, Incident Reporting Employee Feedback, and Job Satisfaction Employee Feedback—and discuss how each can be used to drive improvements, address concerns, and support employee development. By understanding and strategically leveraging these feedback methods, organizations can create a more responsive and thriving work environment.
How to Collect Effective, Anonymous Employee Feedback
Collecting anonymous employee feedback is an important way to ensure that employees feel comfortable sharing their honest opinions without fear of repercussions. Here are five tips to make the process effective and valuable:
Use Secure, Trusted Platforms: Choose an anonymous feedback tool or platform, such as Incogneato, that guarantees privacy and data protection. This ensures employees are confident that their responses won’t be traced back to them, fostering a more open environment for honest feedback.
Clarify the Purpose: Communicate clearly to employees why their anonymous feedback is being sought and how it will be used. When employees understand that their input is valued and will contribute to meaningful change, they are more likely to engage.
Keep Questions Clear and Specific: Ensure that feedback questions are focused and easy to understand. Vague or overly broad questions can lead to unclear responses. Be specific about what you want feedback on, whether it’s job satisfaction, company culture, or management practices.
Encourage Constructive Feedback: Encourage employees to provide actionable suggestions alongside any concerns they raise. This helps leaders understand not just what’s wrong, but also how to address it, turning feedback into a tool for positive change.
Follow Up and Act on Feedback: To maintain trust in the anonymous feedback process, be transparent about the steps you’re taking in response to the input received. Employees need to see that their voices are heard and that their feedback leads to tangible improvements, or they may become disengaged. Regular updates demonstrate your commitment to a culture of continuous improvement.
Here are five of the most popular types of employee feedback with examples
1. Anonymous Survey Employee Feedback
Using an anonymous survey to collect anonymous employee feedback is an effective approach in several situations, especially when you want to gather insights from a broad group of employees. Here are some key scenarios when a survey is particularly useful:
To Ensure Anonymity and Encourage Honest Responses: In situations where employees may feel uncomfortable providing feedback directly or fear retaliation, anonymous surveys help create a safe space for candid input. This anonymity encourages employees to share their thoughts openly, leading to more honest and valuable feedback. Example:
When You Need to Gather Quantifiable Data: Surveys are ideal for collecting structured feedback, where responses can be easily quantified and analyzed. If you’re seeking to measure employee satisfaction, engagement, or specific aspects of the workplace (such as communication, management effectiveness, or company culture), a survey provides clear, actionable data.
To Identify Trends or Patterns: If you’re looking to identify recurring issues or trends within the organization, anonymous surveys allow you to gather feedback from a wide range of employees and aggregate the results. This can help pinpoint common concerns or areas for improvement that may not be evident from informal or anecdotal feedback.
For Periodic Feedback Collection: Surveys are great for collecting feedback at regular intervals, such as quarterly or annually, to assess changes over time. This is especially valuable in tracking employee satisfaction or the effectiveness of initiatives or organizational changes, helping to measure progress or highlight areas that need attention.
When You Want to Reach a Large Group Efficiently: Unlike one-on-one interviews or focus groups, surveys allow you to collect feedback from a large number of employees in a short amount of time. This can be particularly useful in larger organizations or when you need to gather feedback from remote or distributed teams.
Collecting performance review feedback anonymously is especially useful when you want to ensure candor and objectivity in evaluating both individual performance and the effectiveness of managers. Using an anonymous platform allows employees to provide honest assessments of their managers or peers without fear of bias or retaliation, which can lead to more accurate and actionable insights. This is particularly beneficial in organizations with hierarchical dynamics, where employees might hesitate to give critical feedback directly. Anonymity encourages openness, helping leaders identify areas for growth and improvement across the team or organization.
Performance Review Employee Feedback Form Examples:
Pulse surveys are ideal for collecting anonymous employee feedback when you need quick, real-time insights into employee sentiment or specific issues on a regular basis. Unlike annual surveys, pulse surveys are short, frequent (e.g., weekly or monthly), and focused on current topics or concerns, making them perfect for tracking changes in employee engagement, morale, or reactions to recent organizational changes. Use pulse surveys when you want to monitor the pulse of your workplace continuously and make timely adjustments to policies or initiatives. Because they are anonymous, pulse surveys help ensure that employees feel comfortable providing honest feedback without the fear of negative consequences, leading to more candid responses and actionable data.
An anonymous incident reporting form is most useful when employees need to report specific issues, concerns, or incidents—such as harassment, safety violations, unethical behavior, or discrimination—without fear of retaliation or bias. This tool is essential for situations where the subject matter is sensitive or involves a power dynamic, such as when employees need to report problems with supervisors or colleagues. Using an anonymous form ensures that employees can speak up without jeopardizing their job security or facing personal repercussions. It’s particularly important in fostering a safe and transparent workplace where issues can be addressed promptly and fairly, helping to prevent escalation and ensuring compliance with legal or ethical standards.
Incident Reporting Employee Feedback Form Examples:
An anonymous job satisfaction form is best used when you want to assess the overall well-being and engagement of employees in a way that encourages honest and candid responses. This tool is particularly effective when collecting feedback on aspects like work-life balance, company culture, management practices, career development opportunities, and compensation. Using an anonymous form helps employees feel safe sharing their true feelings about their job and workplace environment without fear of retaliation. It’s ideal for periodic check-ins, such as during onboarding, after key organizational changes, or annually, to identify areas for improvement and take proactive steps to boost morale and retention. The anonymity fosters openness and ensures that employees provide unfiltered insights into their satisfaction and concerns.
How Incogneato Can Help You Collect Employee Feedback
Incogneato is a powerful tool that can help organizations gather employee feedback in a secure and anonymous way, fostering a culture of openness and trust. By allowing employees to provide honest input without fear of identification or retaliation, Incogneato encourages more candid responses to surveys, performance evaluations, and other feedback channels. This anonymity ensures that employees feel comfortable sharing their true thoughts and concerns, which can be crucial for identifying underlying issues and improving workplace morale. With user-friendly features, prebuilt templates, and customizable survey options, Incogneato makes it easy for companies to collect actionable insights, track trends over time, and make data-driven decisions that enhance both employee satisfaction and overall organizational performance.
Traditionally, collecting employee feedback was limited to annual performance reviews or irregular feedback requests. Smart organizations gradually realized that employee feedback should function as an ongoing loop, ever evolving to strengthen the organization.
Using a “loop” as a visual indicator helps to convey the revolving nature of employee feedback. The loop begins with the collection of candid, honest feedback, which management then analyzes and uses to develop a plan of action. Once the plan is in place, employees are encouraged to continue submitting feedback and the plan of action continues to evolve. The result is a stronger organization with happier employees, who in turn create more satisfied customers.
Limitations of Direct Employee Feedback
In order for a feedback loop to continue evolving, it needs a continuous supply of honest, open feedback. Without it, action plans can become watered down, or in the worst case, never develop. As we’ve covered in another post on anonymity, employees tend to avoid negativity when providing direct feedback and are reluctant to irritate or challenge their superiors. In an article on conducting employee surveys, HBR noted that when asked to submit feedback, anonymity is the number one concern for employees. The same study shows that when employees have a guarantee of anonymity, they are more likely to submit honest, productive feedback — and even submit more of it.
Closing the Feedback Loop with Incogneato
Incogneato plays an essential role in both closing the employee feed loop and helping it continue to revolve. As a trusted third party, Incogneato helps organizations collect anonymous employee feedback without having to worry about inadvertently storing log files or otherwise finding out the identity of an employee who wished to remain anonymous. With a trusted system in place, employees will be more likely to continue submitting the type of honest, productive feedback that keeps the feedback loop revolving.
How Is Incogneato Different from Other Anonymous Suggestion Boxes?
One of the key differences between Incogneato and other suggestion boxes is the ability to hold an anonymous conversation. Often times that initial piece of employee feedback leads to more questions that would otherwise go unanswered. Our Anonymous Chat feature lets you immediately ask a follow up question or for request further clarification. This one feature is key to a more effective employee feedback loop, as it helps management to more thoroughly understand the issue before an action plan is developed. Another difference is price.
We believe that all organizations should be able to safely collect anonymous feedback without having to pay hefty monthly fees.
If you haven’t already, give Incogneato a try by setting up a free anonymous suggestion box. No credit card is required during your trial.
