New: Weekly Digest Emails

Several customers have told us that while they like receiving notifications for new feedback, it can quickly overwhelm an inbox. As a result, we’ve launched a weekly digest option. The digest displays your ten most recent pieces of feedback from the past week.

If you prefer to only receive a weekly digest, simply disable your alerts and enable weekly digests. See the following links for additional help:

Enabling weekly digests: (account owner) (box manager)
Disabling all other alerts: (account owner) (box manager)

New: Custom Images for Each Feedback Box

We’ve just put the finishing touches on a newly requested feature allowing those on the Professional or Premier Plans to further customize their boxes. Now, in addition to having one custom image or logo and button color, customers on these plans can have different logos or images for each of their boxes.

This can be useful for multiple groups within the same organization utilizing the same account or for those who simply want to differentiate the look of each box. Now they don’t need to have the same logo.

And if you haven’t yet tried collecting anonymous feedback with an Incogneato box, give it a try today. We are still offering great discounts on all plans for a little while longer. With plans starting as low as $7.65/mo and free 30-day trials for all plans, we’re making it easy and affordable to collect feedback from customers, employees, or anyone.

Collect Feedback Button

 

Incogneato WordPress Plugin Now Available

Got a WordPress site? We’re proud to announce the addition of an Incogneato WordPress plugin that allows you to quickly add your suggestion box to your WordPress site.

To install it, simply login to your WordPress dashboard and search for “Incogneato” in the plugins directory. Once activated, all you’ll need is your box ID. You can also find it in the official plugins directory. See this page if you need help locating it.

Feature Addition: Box Manager Alerts

We’ve launched a small new feature to help your box managers take control of the alerts they receive.

Box managers can now enable and disable all email alerts from the “Alert Settings” area of their dashboard, just like account admins.  As a reminder, box managers only receive emails pertaining to responses and conversations.

How anonymous feedback could help bring peace to Westeros

tl;dr – The lands of Westeros in the HBO series Game of Thrones would be more peaceful were the main characters to seek anonymous feedback and use it in their dealings within the realm.

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You probably shouldn’t read much further in the post if you are not caught up on HBO’s Game of Thrones series or the Song of Ice and Fire book series. You also probably know how this works by now.

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Now that we have either only the true fans or those that don’t care here with us, let’s discuss a few ways that an anonymous feedback tool like, Incogneato could help all of the Queens, Kings, Lords, and frankly the entire populace of the realms of George R.R. Martin’s fantasy saga.

Instead of relying on fear and the whispers of her “little birds’ Queen Cersei could simply provide a way or her subjects to tell her what she is doing well and not so well (ahem stockpiling wildfire)—all without fear of beheadings. Maybe Jamie could use it too, to let Cersei know that his twin is being a huge b****.

Maybe others would have told Daenerys that Tyrion’s war plans needed iteration or that or that burning the Tarley’s might not be the best way to diminish the comparisons with her and her crazy father, the “Mad King”. Or maybe people could just comment anonymously on her new braid-game without fear of dragon fire (or being called a suck up, those braids are pretty sick!).

Jon Snow could have used some feedback during his brief time as the Lord Commander of the Night’s Watch to really get a sense of if his brothers were going to stab him repeatedly.

Had Arya and Sansa had access to an Incogneato Anonymous Feedback box, maybe they would set aside their silly squabbles and hug for pete’s sake! Not even Littlefinger could sneak his way past the 2048-bit encryption that protects respondents’ privacy. Though maybe they wouldn’t need a feedback tool if they would just talk to their omniscient brother Bran, already!

If you’d like to know the honest truth about something why not give Incogneato a try? It’s free for 14 days and you can cancel at any time—no long contracts.

How the so-called “Google Manifesto” Underscores the Need for Anonymous Feedback Channels

This past weekend’s release of a Google employee’s now-infamous “Google Manifesto” has received quite a bit attention of worldwide, and subsequently led to the firing of it’s author, James Damore. The document has sparked a torrent of debate over workplace culture, tolerance, and dissent.

The fact that it is so controversial (even within Google) demonstrates that there is a very real divide within many organizations. Intuitively, one would assume that most do not support anti-diversity views. The events of this week, however, show otherwise and strongly underscore the need for internal, anonymous feedback channels. Had James Damore been provided a tool to anonymously disclose and discuss his opinions with Google’s management, he may have never felt the need to pen his manifesto and Google wouldn’t have felt the need to terminate his employment. As research shows, suppressing emotions at work can lead to aggressive behavior.

Anonymous feedback solutions, such as Incogneato, allow organizations to anonymously gauge internal opinion on any topic—and not just topics that could publicly embarrass a company. Maybe a whole team is about to call it quits over a toxic manager. Maybe that recently-launched product contains bugs or issues that employees are afraid to speak about. Maybe a manager has done something illegal. The list of “what-ifs” can go on and on.

Sure, every company likes to think it’s employees are comfortable enough to share their views out in the open. Open door policies and listening tours are commonplace in many organizations. Those may work fine for some employees, but there will always be others who, for a variety of reasons, prefer to remain anonymous.

Corpell Anonymous Box Is Now Incogneato; New Features and Plans Introduced

Even though we’ve changed our name and pricing model, anonymous, secure feedback collection is still at our core.

We’re pleased to announce our unique tool for anonymously collecting, analyzing, and responding to feedback has been renamed: Incogneato. Corpell Anonymous Box is now Incogneato and with this rebrand come a number of exciting changes that improve the way you can use your feedback boxes and how you manage them going forward.

  • We’ve added Live Anonymous Chat to all subscription levels. You can now communicate with respondents in real-time and get their first-hand ideas and feedback, right from your dashboard—on the web or your mobile device.
  • The Admin Dashboard is getting a new look with more controls and power.
  • We’ve streamlined the design and code for the anonymous feedback boxes to make it simpler to customize and embed the feedback box on websites or on social media.

Based on feedback, we’ve moved away from a token-based system and now offer three subscription options from which to choose:

  • Personal: one box for unlimited feedback. $9/mo
  • Professional: up to 25 boxes, custom URL, logo, style, unlimited admins & more. $29/mo
  • Premier: unlimited boxes, voting and discussion, Premier support, & more. $99/mo

And for a limited time, we are offering discounts to these subscription prices of 15%, 20%, and 25% respectively.

For additional information on Incogneato, and to create your free box, please visit www.incognea.to

Feature Addition: Response Tagging

We’re proud to announce the addition of tagging to our boxes. People can now tag their responses with a set of tags that you create in your administration area.

To create/change/delete a tag: Login to your box and select “Manage Response Tags” from the “This Box” menu.

To find tagged responses: Once a response has been tagged, search for the tag name using the “Search Within” feature in your administration area.

After creating your tags, they’ll automatically appear on your response page.

New! Custom URLs Now Available

We frequently receive customization requests from people who just want a custom web address for their suggestion box (e.g. ansr.me/CompanyName). As a result, we’ve made it much easier to get one. Simply purchase a one-time token here, then login to your box and create one in the “Customize URL” section of the top menu. You’ll receive a notice within 48 hours when your new web address is live. The custom URL is yours for as long as your box is active (no renewal fee for the URL).

While there is a fee for the custom URL, it’s still significantly less expensive than any other suggestion box solution with similar features.