Reply to 100% of Your Feedback with Conversation Codes

Posted February 8th, 2024

We’re excited to share Incogneato’s latest feature aimed at helping you collect even more feedback: Conversation Codes.

What are Conversation Codes?

These are codes are provided to respondents as an alternative to providing email address—allowing them to hold an anonymous conversation with you simply by providing their unique code.

Why are we offering Conversation Codes?

Some respondents may still be wary of including their email address, despite the fact that it’s never shared and their anonymity is guaranteed. Conversation Codes will allow you to hold more conversations with your respondents, even if they choose not to include an email address.

How do I enable Conversation Codes?

Just head over to your dashboard and toggle the Provide Conversation Code option (Professional or above plan required). All future respondents will be given a response code.

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